Breastfeeding Unlimited Privacy Notice
Breastfeeding Unlimited is registered with the Information Commissioners Office and in accordance with the new guide to the General Data Protection Regulation (GDPR) which came into place in May 2018 steps have been taken to further improve the information you have shared with me during consultations and training sessions.
As a qualified breastfeeding counsellor, I am required to maintain professional standards in all areas of my practice which includes record keeping and the safe storage of my documents.
To explain a bit more here are my responses to the GDPR guidelines:-
• What information is being collected?
In discussion with families about their feeding issues I am privileged to hear details about you and your baby's health, birthing and feeding experience. I keep brief records of these and all information that we discuss at during our initial consultation and subsequent follow up contact.
I also receive personal information about you/your baby including date of birth, address, phone numbers, email address, etc.
When delivering training session on infant feeding issues I may collate contact email and work addresses for the distribution of follow up handouts, certificate of attendances and ongoing communications. NB any evaluation processes are anonymous.
If you contact me via my website I will have your name and email address which are stored on a password encrypted computer, in a password encrypted email account.
•What if parents/ clients notice there are inaccuracies in the documentation?
If you notice there are any inaccuracies in my documentation, please do contact me at your earliest opportunity on email@example.com so that I can rectify the detail and send you the updated records.
•Can parents/ clients request a copy of the details stored?
Indeed, as parents, you can request to see any detail that I hold about you and your baby. However, remember that as routine I will be writing in your baby's Red Book and will leave you with a detailed plan following on from our discussions during your initial and follow up consultation.
• Who is collecting it?
As I work on my own, it will only be me taking details of your comprehensive history and answering my mobile should you call/text.
• How is it collected?
In discussion with families about their feeding issues I will write in your baby's Personal Child Health Record (Red Book) or, if not available during the consultation, provide a separate page for you to insert into the book. I will also be keeping a form for my own records with details of our discussions.
Additionally I create,
· a paper copy of information of a care plan that we have discussed.
· an electronic set of notes for ongoing communications.
· if I send you electronic information your email address will be on my email account.
· following telephone calls or texts your telephone numbers will be saved on my mobile.
• Why is it being collected?
For my professional requirements as a qualified breastfeeding counsellor.
For ongoing continuity of care, in support of our discussions. to aid recall for you as the parents and me as your supporter.
• How will it be used?
Your information will be used in the ongoing care of your current and future baby's care.
Your information will not be shared with anyone without your knowledge or sold on to any other businesses
The exception to this will be if I have any concerns about the safety of your baby or children. Under these circumstances I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent
• How will it be stored?
Hardcopy notes, attendance lists of workshops - are kept in a locked cabinet in my home.
Electronic notes, attendance lists of workshops - are kept on my password protected computer and backed up on a password protected USB stick kept in the locked cabinet.
NB Notes related to care of babies will be stored for 25 years
My mobile is protected by password.
• Who will it be shared with?
As parents, you will retain your baby's Red Book so have all the information at your fingertips and you can share with any family members or professionals in your care.
In respect of the confidentiality of our conversations, please do not share direct exerts of your notes on social media sites without first discussing with me. If I have any concerns about the safety of your baby or children I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent.
In my home visits you will be asked to sign a consent form to give me permission to create notes on our discussions which will be stored in a locked cabinet.
The consent form gives me permission to:-
• Liaise with health professionals as needed.
If I have gained permission from you to take a picture of you and/or your baby this will be for training and professional use only and may appear on my website, in training presentations or on my resources.
If I have gained permission from you to use your feedback with may appear on the feedback section on my website.
• What will be the effect of this on the individuals concerned?
I am hoping that rather than cause concern, my documentation will provide continuity and transparency of care for you as parents.
If you have any concerns about my documentation practice or indeed have any suggestions as to how I can improve my systems, please do not hesitate to email me on firstname.lastname@example.org
Links on Breastfeeding Unlimited website.
Please note this privacy notice only covers my Breastfeeding Unlimited website and does not cover all sites that can be linked to, or accessed from this site. Therefore, please be aware when you are moving to another site to read the privacy statement on that site too.
This includes if I were to recommend a site to read for your information which I may send you via email or text, but also if you choose to 'like' or join any related social media pages.
More information can be found at:
Information Commissioners Office.
Breastfeeding Counsellor CBC (CBI).
T: 07970 745 485